Book or change an appointment

 To book an appointment:

  • Request an appointment online (E-Consult). This will be triaged by a GP who will speak with patient on the telephone if necessary. 
  • Phone us Monday to Friday from 8am to 6.30pm (excluding bank holidays and training closures)
  • Visit the surgery and speak with a receptionist Monday to Friday from 8am to 6.30pm (excluding bank holidays and training closures)
  • See details of future bank holiday closures and training closures (one Wednesday each month)

When you get in touch, our reception team will ask what you need help with.

This will help us assess your needs and identify the most suitable doctor, nurse or health professional to help you.

About your appointment

When you contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
Appointments by phone, video call or online consultation can be more flexible. This means the doctor or nurse can help you sooner. Read more about our appointment triage system.

Important: if you have to cancel your appointment

Please tell us if you need to cancel your appointment and give us as much notice as possible. This means we can offer your appointment to another patient.

How to cancel your appointment

You can cancel any appointment by using the NHS App. You can also call the surgery to tell us.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to see. We will do our best to organise that but it won't always be possible.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face or video call.
  • If you need an interpreter
  • If you have any other access or communication needs